Gateway Assessments


Citizens Advice Bureau

Where Do I Go?


Drop In:


Where?

46 - 48 Grove Street Swadlincote

When?

On your first visit you will receive a Gateway Intervies with an Advisor.

Some queries will be dealt with on the spot whilst follow up appointments will be made if you need extra help.

This system aims to ensure everyone who needs help can see an Advisor.

Face to face gateway assessments are held:

Monday: 9:00 am to 10:00 am

Tuesday:9:00 am to 10:00 am

Friday: 11:00 am to 12:00 am

Telephone Information Line


Citizens Advice Bureau

01283 210107

You can use this number to:

  • Find out more about our opening times and other services.
  • Speak to an Advisor who will carry out a telephone Gateway Assessment and book a follow up appointment.

Telephone Gateway Assessments are:

Monday: 2:00 to 4:00 pm

Tuesday: 3:00 to 5:00 pm

Wednesday: 1.00 pm - 3.00 pm

Thursday: 1.00 pm - 3.00 pm

Outreach Sessions


Citizens Advice Bureau

If you find it difficult to attend our Grove Street office for face to face advice, our advisors hold advice sessions at venues in :

  • Overseal.
  • Hartshorne.
  • Melbourne.
  • Hilton.
  • Newhall.
  • Woodville.
  • Midway.
  • Heartwood Medical Centre in Swadlincote.

Please telephone 01283 210107 for more information.

Information Packs


Citizens Advice Bureau

Whatever your enquiry, you can pick up an information pack from the C.A.B.

This gives you basic facts about your enquiry area, and will help you to find more in depth information about your specific question.

Further information about your question may be covered in our Frequently Asked Questions Click Here to view them.

Citizens Advice produce numerous Fact Sheets which can be down loaded which may also cover your question Click Here to view them.

The C.A.B. Adviceguide web site also contains a vast amount of information which may also answer your question Click Here to vist Adviceguide.

Charity Registration Information


Charity Commission Logo

Charity Registration Number 1107830

Company Limited By Guarantee

Registered Number 5311627 England

Registered Office: 48 Grove Street

Swadlincote South Derbyshire

DE11 9DD