Frequently Asked Questions

The online CAB service that provides independent advice and printable factsheets on your rights on a wide range of topics, including:

• Frequently asked questions about benefits (C.A.B. Advice Guide 2008)

• Frequently asked questions about employment (C.A.B. Advice Guide 2008)

• Frequently asked questions about tax (C.A.B. Advice Guide 2008)

• Frequently asked questions about credit and debt (C.A.B. Advice Guide 2008)

• Frequently asked questions about family matters (C.A.B. Advice Guide 2008)

• Frequently asked questions about health (C.A.B. Advice Guide 2008)

• Frequently asked questions about housing (C.A.B. Advice Guide 2008)

• Frequently asked questions about education (C.A.B. Advice Guide 2008)

• Frequently asked questions about communications (C.A.B. Advice Guide 2008)

• Frequently asked questions about consumer affairs (C.A.B. Advice Guide 2008)

• Frequently asked questions about travel (C.A.B. Advice Guide 2008)

• Frequently asked questions about discrimination (C.A.B. Advice Guide 2008)

• Frequently asked questions about civil rights (C.A.B. Advice Guide 2008)

• Frequently asked questions about immigration (C.A.B. Advice Guide 2008)

• Frequently asked questions about legal matters (C.A.B. Advice Guide 2008)

South Derbyshire Citizens Advice Bureau

At South Derbyshire Citizens Advice Bureau we can give you free, confidential, impartial and independent advice and information on a wide range of subjects.

We can work with you to sort out any debt worries and claim all the benefits you may be entitled to.

We can help with housing and employment problems, or deal with queries about consumer or tax issues.

We can advise on legal matters, answer questions about immigration, and we have lots of experience on family and personal matters too.

We offer tribunal representation for welfare rights and specialist multi-debt casework.

We speak up for change in social policies; from our clients experiences we can see where services and policies are failing.

We are a member of Citizens Advice, which provides the extensive information system we use to advise clients and sets standards for advice, training, equal opportunities and accessibility in the bureau.

C.A.B. Confidentiality

Nothing learned by the bureau from you, including the fact of your visit, will be passed on to anyone outside the service without your express permission.

All interviews are held in private; and referrals to other agencies can only be made with your consent.

There are a few cases where we have to breach confidentiality - please ask at reception if you need more information about this.

C.A.B. Aims and Principles

To ensure that individuals do not suffer through lack of knowledge of their rights and responsibilities or of the services available to them, or through an inability to express their needs effectively and equally.

To exercise a responsible influence on the development of social policies and services, both locally and nationally.

We are an independent service providing free, confidential and impartial advice to everybody regardless of race, sex, disability or sexuality.

Charity Registration Information

Charity Registration Number 1107830

Company Limited By Guarantee

Registered Number 5311627 England

Registered Office: 48 Grove Street

Swadlincote South Derbyshire

DE11 9DD